Fetish Market DOES NOT handle shipping, therefore, is not responsible for it. Any wrong, missing or damaged Item will be completely up to the buyer and seller to dispute. This is why the shipping costs are not commissioned and transferred directly to the vendor. If you are a vendor please make sure the order is kept up to date so the proper notifications are sent to your buyer. If you are a buyer and something is not right, you have questions or problems, you can get in touch with us at admin@fetish.market and we’ll do our best to help.